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We have an exciting opportunity for a Sales and Marketing Coordinator role in a Liverpool-based Leasing Non-residential Real Estate company. It is a well-known family-run enterprise that is a market leader in real estate development, investing and property management. The first responsibilities of the position include managing the day-to-day interactions with foreign accommodation agencies while covering maternity leave in order to give interim support to both domestic and overseas markets. The coordinator will be more actively involved in assisting the sales and administrative operations following the leave cover period.

Job Requirements:
-Prior work history in a sales or administrative position.
-Prior knowledge in using CRM or booking systems in a data-compliant setting.
-A keen eye for detail is necessary.
-Strong proficiency in Microsoft Word, Excel, and PowerPoint, as well as excellent IT skills.
-Excellent written and verbal communication skills.
-Prior experience working with foreign travel bureaus.
-Prior work experience in the university or student housing sectors.
-An understanding of Kinetics and HubSpot.
-Proficiency in Mandarin.

Job Responsibilities:
-Handling inquiries from customers and foreign travel agents by email, phone, WhatsApp, and WeChat.
-Ensuring that all sales inquiries are answered and handled promptly; effectively converting general inquiries into purchases.
-Managing the applications and documentation processes for sales booking.
-Updating the CRM system and the Operations teams with all agreed-upon reservations and pertinent data.
-Producing sales reports as needed.
-Assist in negotiating commission rates and marketing fees with outside travel agents.
-Updating booking availability and costs for lodging agents.
-Coordinating with our China headquarters to talk about market trends, requests from agents, comments from agents, market trends, rivals, etc.
-Supplying the appropriate training and promotional materials to our China office.
-Assisting with the expansion in emerging foreign student markets.
-Coordinating agent visits, live streaming, filming, and other activities with operations teams.
-Monitoring the performance of agents regularly.
-Balancing commissions and payments.
-Budget and incentive balance.

Referrals
If you know anyone who may be suitable for the above role, feel free to get in contact with the Mandarin Recruitment team. We will ensure a healthy referral bonus.

About Us
Mandarin Recruitment is a service that helps UK and China businesses & organisations find and source high-quality Mandarin-speaking professionals. We have unparalleled and exclusive channels to the Chinese speaking market, allowing us to be the leading organisation for specialist Mandarin recruitment.