For more Mandarin or Chinese Speaking jobs, follow us on 微信: ChineseJobsUK01

We have an exciting opportunity for a Client Manager role in a London-based Financial Services company. It is a rapidly expanding London-based fintech business with over a decade of experience in financial services, wealth management, technology integration, and marketing/user acquisition. They are looking to hire an experienced person to fill this role to contribute to its business growth. 

Job Requirements:

-Undergraduate or graduate students from a prestigious university.

-2 to 5 years of experience working with clients, whether in relationship management or another position.

-Proficient in Chinese and English.

-Self-starter who develops their plan and exercises independence.

-Motivated and independent.

-Great communication and interpersonal abilities.

-Always putting the client's interests first while being kind and patient.

-A dedicated professional who takes their business seriously and is always available for contact by their clients.

-Someone who is accountable and completes their work.

-Comprehend the UK's Chinese ex-pat community.

-Previous experience working with high-net-worth clients is strongly preferred.

-Fundamental knowledge of financial products is necessary.

Job Responsibilities:

-Persuade and convert prospective clients to use our services by emphasising the superiority of our products/services over competitors.

-Give clients financial guidance on the best investment options we have available.

-To ensure that clients are not confused, fully explain the onboarding, and KYC/AML procedure to them.

-Throughout, and after any transaction, assist the clients' continuous questions.

-Offer clients client relationship management in line with private banking standards.

-Manage channel partnerships in collaboration with the business development head.

-Develop plans for product upgrades, new licences, and new operational procedures that can enhance client user experiences in collaboration with the product team, branding team, compliance team, and operations department.

Referrals

If you know anyone who may be suitable for the above role, feel free to get in contact with the Mandarin Recruitment team. We will ensure a healthy referral bonus.

About Us

Mandarin Recruitment is a service that helps UK and China businesses & organisations find and source high-quality Mandarin-speaking professionals. We have unparalleled and exclusive channels to the Chinese speaking market, allowing us to be the leading organisation for specialist Mandarin recruitment.