We have an exciting opportunity for a Customer Claim Specialist position in a UK-based IT consulting firm. They are looking for a full-time Customer Claim Specialist who is familiar with standard practices. This position is crucial in providing comprehensive administrative support to the Finance Department and involves close collaboration with the Finance Manager and the sales team.

Job Requirements:

Preferred: Bachelor's degree in Accounting, Finance, or a related field.

Prior experience in a similar role is advantageous.

Proficiency in English is required.

Strong verbal and written communication abilities.

Excellent attention to detail.

Advanced Excel skills, with proficiency in most functions.

Self-motivated and capable of working well both independently and within a team.

Enjoys problem-solving.

2 years of experience in Accounting is preferred.

Job Responsibilities:

Maintain and update customer insurance data, including receivable and receipt information on the insurance portal.

Regularly manage and update sales policies in the internal system.

Verify customer claims and gather necessary information for managerial review.

Communicate with the sales team and customers regarding any claim-related issues.

Issue credit notes using the internal system.

Referrals

If you know anyone who may be suitable for the above role, feel free to get in contact with the Mandarin Recruitment team. We will ensure a healthy referral bonus.

About Us

Mandarin Recruitment is a service that helps UK and Chinese businesses & organizations find and source high-quality Mandarin-speaking professionals. We have unparalleled and exclusive channels to the Chinese-speaking market, allowing us to be the leading organization for specialist Mandarin recruitment.